In-Store Hours
Monday through Sunday
11 to 5
RETURNS AND REPLACEMENTS
We want you to be happy with your order from Traffic.
Our Satisfaction Guarantee
If you find that you are dissatisfied with anything purchased from Traffic it may be returned within 14 days—in unused condition – for your choice of an exchange or a full refund (less shipping charges). Refunds will be made via the credit card used to purchase the item(s) with return shipping charges deducted from your refund. All returns must be accompanied by proof of purchase, in original condition, and tags attached to the item(s). Please return the item(s) within 14 days of receipt of purchase. Ship all items well-packed and insured. We cannot refund or credit items that have been damages in return shipping because of poor packing.
Sale Items
Sale (special/reduced price items) are FINAL SALE! No credit cared refunds will be issued for the return of discounted items.
Christmas and Holiday Gifts
Christmas and holiday gifts may be exchanged or returned by January 15th immediately following the holiday the item(s) were gifted.
Exchanges
Please call us at (970) 927-9645 before shipping an item back to us. We may be able to expedite the exchange if you let us know the manufacturer, style number, color, and size of the new item, and we will hold it for you until we receive the original item back from you. You will be charged appropriate shipping on the new item.
Mis-shipped or Defective Items
If we have incorrectly sent you an item, we will arrange return shipment or reimburse you for the shipping charges to return the item(s) to us, and you will not be charged shipping for the replacement. If the merchandise being returned is defective, it will be inspected, evaluated and repaired, replaced, or refunded in a timely manner.
Help Us, Help You
Please wrap the item(s) in a moisture-proof plastic layer and package it in a sturdy and protective shipping container. We are not responsible for merchandise returned that is lost, damaged, or stolen in transit to us. Please include a note with your full contact information, who you spoke to when you called about the return, and what your request is (exchange, refund/store credit, defective, etc…). A photocopy of the receipt is helpful and will expedite the process.
Where to Ship Your Returns
Ship returns to:
Traffic
255 Gold Rivers Court, Suite 160
Basalt, Colorado81621
FUN AND UNIQUE CLOTHING!
Traffic was born in 2002 with the intention of bringing fun and unique clothing to the heart of Old Town Basalt and the Roaring Fork Valley. Those who were craving distinctive apparel, shoes, and accessories found it in Traffic.
Not only do we strive to meet your fashion needs, most importantly, we are dedicated to the highest level of serving our Traffic family.
Beautiful upscale clothing for classy women. We stop here every time we are through the area and I always find a few items. Whoever buys for this store does a fantastic job
In-Store Hours
Monday through Sunday
11 to 5